These are notes from LITA’s Top Tech Trends session from ALA midwinter. It was an informative session and lots of fun.
Be warned: These notes are rough!
David Walker, Web Services Librarian @ Cal State University System:
- Big trend will be proliferation of discovery systems as a next move beyond federated searching
- Focus on crafting something specific to your library
- Trend of improving discovery systems will address key issues in academic libraries by helping facilitate and mature other trends (eg, being able to find dispersed rss feeds)
- Now it is numbers race (who has most numbers of journals) and the search results are becoming too unfocused (books, articles, and docs, oh my!)
Responses:
Amanda Etches-Johnson: If discovery systems are building on federated searching, we have a problem because fed searching was a disaster. Walker respond that part of the problem is that interfaces were lacking/not enough attention paid.
Amanda Etches-Johnson, User Experience Librarian, McMaster University
- user experience is buzz word, but no one can agree on what that phrase means
- user exp design is about designing anything (tech, architect anything)
- visual design coupled with interaction design (how site makes users feel) –> in library we are just starting to talk about this
- we can’t talk about how our users feel if they can’t find what they are looking for (good we are focusing on interface design)
- because mobile interfaces have to be stripped down to use brings up interface design problems
- users are starting to seek out mobile interfaces both on devices and on regular screens (because of the stripped down aspects)
- what we do for mobile device will impact what we do for web design the next few years
- automated usability testing is becoming interesting — some sites will do this, install on server and do usability testing for you.
- User experience analytics — how do you measure the user experience on your websites? usually conversion rates (clicks to purchases); libraries need to have this conversation more even though hard to measure
Responses:
Jason Griffey – his library has done a lot on usability of the library; how see virtual and physical world usability interacting
Amanda: literature is on holistic experience and we do need to address the disconnect between use of web tools and what happens when they come into the library/ need design in one space in line with the way design in the other
Joe Murphy, Science Librarian, Yale University
- mobile tech will grow (some major mobile techs we’ve already seen)
- changes are coming from user expectations
- we need to be able to do mobile app reference
- sms is oldest of mobile tech and strongest and most flexible; more than a communication tool –> also a research tool
- burden on librarians to transfer traditional skills into new environment
- transfer from ref desk to 140 characters
- physical space of the library is important too but not really for the print but for user experience; library need to be friendly for mobile research (being ok with use of phones in library, cell phone reception, outlets)
- location based gaming (4square) bringing competition into location
- twitter is nothing new (as a standard we need to react to it and figure out more developed ways of using it)
- keeping up with mobile tech is difficult – we need to support each other
- every change does have some tension
- also need to consider skills for supporting mobile tech (rethinking our trad methods)
Responses:
david: what should smaller libraries focus on with mobile tech?
Joe: biggest question for any library because not enough time for exploring; may need trade offs (less time developing collections?); we need to keep our primary user groups happy therefore figure out what is priority; but also need to figure out what the future will hold and prioritize for that); everything we do has costs for staff time– staff who are good at
Lauren Pressley, Instructional Design Librarian, Wake Forest University
- augmented reality = blending virtual data with the real world
- started in 1960s and has developed as technology has
- example is being able to see twitter updates real time in life (using smartphone camera to take pic of a crowd with their twitter updates above them)
- now have location where maps for smartphones
- real estate maps can pull up houses for sale
- AAA app that gives you data based on location
- yelp is a good example
- she mentioned horizon report for 2010 – tech with big educational impact
- augmented reality have impact in 2-3 yrs
- get education data by using augmented reality (historical sites–interface with what is there and the data available)
- what can libraries do with that? NC state wolfwalk is an interesting use of this
- imagine being in the stax and having section info coming out through device
- tutorials help user at point of need
Responses:
david: who takes ownership of doing this projects –> LP answered standards would be useful; places with the resources could create way for others to plug in data; this isn’t that far off tho bc apps are being developed
jason: unique stuff is in our archives; when we get to pt with standard need to dive into archives and use as tools for teaching/training
joe: how can libraries leverage for collections; like mags using e stuff to enhance pubs; anything we can do to marketing collections –> David: assist with seeing the full collection at point of need
Jason Griffey, Head of Library Information Technology at University of Tennessee, Chattanooga
- discussed mobile apps
- app store open in middle of 2008 0 first unified store
- jan 2009 apple hit 500 mill apps downloaded; 5 months later 1 bill; 2 months ltr 2 bill; growth pattern has been astronomical
- out of the thousands of apps very few of them have been developed by libraries
- all other mobiles are jumping into the app store game as well as some stranger ones (printers are being released with app stores)
- he predicts that 2010 is year app dies because bringing html 5 and css 3
- html 5 brings things couldn’t do previously–offline storage support; negative audio/video tags; supports canvass –> gets away from flash; allows drag and drop
- will do away with app because HTML 5 is best in the mobile browsers (of the new generation) –> firefox, chrome support too; html 5 will work in a wide variety of things
Responses:
David: glad to see app die; because never repeat yourself; a lot of the mobile apps sit separately from the larger tool (like the catalog – have to create new version of app whenever update catalog);
Joe: where we thinking as far as aligning resources –> JG: still think going web standards is better solution.
Next they each briefly discussed the reinvention of the book (Rocket e-book versus Kindle: have we evolved much from one to the other)
Jason G: 2 things to consider 1) Copia, at http://www.thecopia.com/) – software platform that reinvents electronic reading experience as a social experience; jointly annotate a bk; will sell devices but also push onto other devices; 2) blio (http://blioreader.com/) content by baker & taylor; non e-reader format; allows for full visual rep of the bk (graphs images); can embedded interactive media into book
Lauren P: ownership issues; reading is still solitary experience; readers will still have a place; issue of ownership is a big prob because can’t transfer ownership to another person; not actually owner of bk–just leasing; for it to be widespread adoption need idea of ownership
Joe: he doesn’t see ereaders having places in libraries; if can’t read on iphone then it is an inconvenience;
Amanda: embedding media in ebooks; accessibility issues – library wanted to get rid of print in favor of readers and saw uproar by audio/visual impaired comm –> need keep accessibility issues in mind
David: hard to do this because not sure how Google books will turn out; big move to ebooks is necessity for libraries; used to be that finding books was easier and not jstor is easier –> dive into articles even tho not appropriate because they are online; maybe ebooks will bring parity with article use by students –> transform undergrad research; we’ve been overbuying into journals and need to stick back into ebks